Dove Financial Assistance

What is Dove Financial Assistance?


DFA is a joint effort of area religious organizations to give monetary support to persons who have emergency financial needs. DFA provides a systematic way to verify needs and provides a central location for persons seeking emergency financial assistance for water, power, eye prescription, dental through MCHD and some prescription meds.

DFA also works with Energy Assistance Foundation’s to distribute the funding through the "Warm Neighbors, Cool Friends Program," which assists persons with payment of their summer and winter power bills, in Macon, DeWitt and Piatt Counties.

Thousands of families in have been helped through this program since 1984.

Filling out an application is the first step. The Coordinator will let those who cannot be helped know immediately at the appointment time or via a letter should it take longer to determine. Checks to vendors or landlords will be issued when a request is approved. The Coordinator also works with other service providers, making referrals and sharing other agency services with applicants.

A few guidelines to remember:


DFA Summer Hours

July, 2024

Macon County:

Decatur Public Library on Monday 9:00 - 11:00 a.m. & 1:00 – 3:00 p.m.
Decatur Public Library on Tuesday and Wednesday from 9:00 – 11:00 a.m.
Dove office at 302 S Union St on Thursday from 9:00 – 11:00 a.m. & 1:00-3:00 p.m.

Other times will be available by appointment only.

For the counties of Moultrie, Shelby, Piatt, and DeWitt, applications will be available remotely. You can contact or 217.433.7435.


DFA will be closed on July 4, 26, 29, and 30, as well as the afternoon of July 8.


*DFA will be closed on all Holidays recognized by Dove, Inc., and these days are only reflective of the dates listed above.

How can you help?

Donations to the program are always needed and welcomed. Please send your donation to:

Dove, Inc. 
302 S. Union, Decatur, IL 62522

If you would like more information about the program or would like a speaker about the program, please contact the program at 217.433.7435             or by e-mail at


DFA serves as the Warm Neighbor Cool Friends Site
for Macon, Piatt and DeWitt Counties

  • Applicant can receive WNCF assistance only once per heating season, which is 10/1 to 5/31 each year and once per cooling season, 6/1 to 9/30. 
  • WNCF matches customer payments (within the last 45 days) up to $500 during heating season and up to $200 during cooling season 
  • Heating grants are based solely on income guide-lines while cooling grants are intended for seniors, disabled or those with medical conditions exacerbated by heat (with a doctor's letter)
  • WNCF pledge may create a credit balance

Programs require:

  • Driver's License or other Photo I.D. and Copy of current Ameren Illinois utility bill
  • Applicant must reside at the address on the bill and have active service in his or her name
  • Income eligibility, see guidelines in the box

WNCF Income Requirements