Dove Financial Assistance

What is Dove Financial Assistance?


DFA is a joint effort of area religious organizations to give monetary support to persons who have emergency financial needs. DFA provides a systematic way to verify needs and provides a central location for persons seeking emergency financial assistance for water, power, eye prescription, dental through MCHD and some prescription meds.

DFA also works with Energy Assistance Foundation’s to distribute the funding through the "Warm Neighbors, Cool Friends Program," which assists persons with payment of their summer and winter power bills, in Macon, DeWitt and Piatt Counties.

Thousands of families in have been helped through this program since 1984.

Filling out an application is the first step. The Coordinator will let those who cannot be helped know immediately at the appointment time or via a letter should it take longer to determine. Checks to vendors or landlords will be issued when a request is approved. The Coordinator also works with other service providers, making referrals and sharing other agency services with applicants.

A few guidelines to remember:


DFA Locations and Hours 

If there is inclement weather, please check social media for updates on in-person office hours

Macon County Sites: 

Decatur Public Library, 130 N. Franklin, Decatur -  Mondays, 9:00 to 11:00 a.m. and 1:00 to 3:00 p.m.

Tuesdays and Wednesdays at Decatur Public Library from 9:00-11:00 a.m.

All other times will be by appointment only.  To make an appointment please email or call 217.619.9108. or 217.619.9108


DFA Winter Hours

January 2, 2024 – March 22, 2024

Macon County: Decatur Public Library on Monday 9:00 - 11:00 a.m. & 1:00 – 3:00 p.m.

                           Decatur Public Library on Tuesday and Wednesday from 9:00 – 11:00 a.m.

                           Until further notice, all other times by appointment only.


Moultrie County: 1st and 3rd Wednesday of the month from 9:00 – 11:00 a.m.

HOST SITE:  United Methodist Church, 216 W. Jefferson Street, Sullivan


Shelby County: 1st and 3rd Thursday of the month from 9:30 – 11:30 a.m.

HOST SITE:  Salvation Army Building, 133 E Main St, Shelbyville


Piatt County: 2nd and 4th Wednesday of the month from 9:00 – 11:00 a.m.

HOST SITE:  First Presbyterian Church, 214 S. Charter Street, Monticello


DeWitt County: 2nd and 4th Thursday of the month from 10:00 a.m. – 12:00 p.m.

Dove DeWitt County Office, 803 W. Leander, Clinton

*DFA will be closed on all Holidays recognized by Dove, Inc.

*If there is inclement weather, please check social media to ensure that DFA will still be open that day.


How can you help?

Donations to the program are always needed and welcomed. Please send your donation to:

Dove, Inc. 
302 S. Union, Decatur, IL 62522

If you would like more information about the program or would like a speaker about the program, please contact the program at 217.619.9108             or by e-mail at


DFA serves as the Warm Neighbor Cool Friends Site
for Macon, Piatt and DeWitt Counties

  • Applicant can receive WNCF assistance only once per heating season, which is 9/1 to 5/31 each year and once per cooling season, 6/1 to 8/31. 
  • WNCF matches customer payments (within the last 45 days) up to $500 during heating season and up to $200 during cooling season 
  • Heating grants are based solely on income guide-lines while cooling grants are intended for seniors, disabled or those with medical conditions exacerbated by heat (with a doctor's letter)
  • WNCF pledge may create a credit balance

Programs require:

  • Driver's License or other Photo I.D. and Copy of current Ameren Illinois utility bill
  • Applicant must reside at the address on the bill and have active service in his or her name
  • Income eligibility, see guidelines in the box

WNCF Income Requirements