Utility Disconnection Avoidance Program (UDAP)

May 5, 2021


Executive Order 2021-07

Governor JB Pritzker today signed Executive Order 2021-07, which temporarily suspends two provisions of the Illinois Energy Assistance Act, expanding the use of available emergency relief dollars for Illinois utility customers currently at risk of service disconnections following the end of the winter moratorium, and maximizing the number of households eligible for relief. The Governor’s Executive Order paves the way for a new Utility Disconnection Avoidance Program (UDAP), allocating an estimated $80 million to help households in crisis. The expanded assistance measures will grant billing relief for nearly 80,000 current and former Low-Income Home Energy Assistance Program (LIHEAP) customers currently at risk for disconnection and prevent service shutoffs due to a consumer’s inability to pay.

Illinoisans eligible for UDAP may receive a one-time credit of at least $250 up to a maximum of $5,000 for each eligible utility account. Families eligible for UDAP benefits include those who are currently on a utility disconnection list based on arrearages, as well as those who have received state energy assistance through LIHEAP or PIPP between October 1, 2018 and June 30, 2021.